From my heart: It is a privilege to serve you!

JCR: Journal of Court Reporting, TheJCR.com, JCR WeeklyIn a Nov. 28 post on the Paradigm Reporting blog, Jan Ballman, FAPR, RPR, CMRS, reflects on how a trip with fellow firm owner Lisa DiMonte, RDR, CMRS, provided lessons on “overdelivering on high expectations.”

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