Report from the FCC’s Disability Advisory Committee meeting

The Federal Communications Commission’s (FCC) Disability Advisory Committee (DAC) met on Oct. 3 for the last meeting of their second term. This committee comprises organizations in the telecommunications and accessibility realms and provides recommendations on accessibility regulations for the full commission. NCRA has participated for many years in this committee as subcommittee members of the Video Programming subcommittee, which occasionally crafts recommendations on captioning regulations and best practices for the full committee to consider. In attendance at this meeting were NCRA President Sue Terry, FAPR, RDR, CRR, CRC; Board Member Steve Clark, CRC; members Kelly Linkowski, RPR, CRR, CRC, CPE, and Darlene Parker, FAPR, RPR; and NCRA’s Government Relations Manager Matthew Barusch. The meeting was captioned by a live captioner, with captions shown in the room and streamed on the Web, along with StreamText captions.

Much of the agenda for this meeting was dedicated to consideration and approval of recommendations from other subcommittees, as well as a robust discussion on methods to increase consumer engagement. However, a portion of the meeting was dedicated to a review of possible topics of consideration for the DAC’s next term. Included on this list is the issue of automatic speech recognition, including the possible development of technology-neutral captioning quality metrics. As stated by Will Schell, Advising Attorney for the FCC’s Disability Rights Office, the recommendation is for the committee to “explore opportunities and challenges of developing technology-neutral metrics for closed captioning quality, with an eye toward facilitating objective comparisons between different captioning technologies, including automatic speech recognition, in terms of their ability to yield accuracy, completeness, synchronicity, and placement.”

Barusch gave a short speech towards the end of the meeting, reaffirming NCRA’s interest in this topic and commitment to assisting in the development of such metrics.

“Given the rise of ASR usage, especially in the broadcast captioning industry, this topic is particularly important for the DAC to consider,” Barusch said. “We have a number of concerns that this technology is not ready or able to meet the standards set by the FCC in 2014 and feel that it is being implemented to the detriment of consumers.”

Visit the FCC’s Disability Advisory Committee page for more information.