NCRA Saving Center adds new benefits

NCRA’s Saving Center has expanded to include new personal benefits in addition to the current business discounts. The new benefits have been automatically added to NCRA’s program and will be featured on the Saving Center soon. New benefits include:

  • Savings up to 60 percent on tickets to top attractions, theme parks, shows, sporting events, movies, and more as well as discounts on dining and hotels
  • A downloadable RX discount card that can save users up to 75 percent on prescription drugs not covered by insurance; the card is accepted at more than 68,000 pharmacies nationwide and covers the cardholder, family members, and pets
  • Free membership in the Rewards Mall that offers cash back on online purchases from more than 1,200 stores along with stack coupons and store offers
  • Discounts on car rentals from Avis and Budget, including waived additional driver fees, airport surcharges, and late fees as well as Avis Preferred and Budget Fastbreak services for counter by-pass amenities

NCRA members can sign up for the Saving Center for free and save on an array of products and services provided by nationally recognized vendors. The Saving Center is administered by Windfall Savings.

To learn more about what the Saving Center offers NCRA members or to sign up, go to Alternately, contact the Windfall Savings member care team at 888-868-4030 or

Get to know your NCRA Board of Directors

NCRA’s Nominating Committee has offered its candidates for the 2017-2018 Board of Directors. The following outlines the candidates’ qualifications for members to prepare for voting. As provided in the bylaws, additional nominations are possible if received within 60 days after publication of the Nominating Committee slate. The date by which additional nominations were to be received by May 6. No additional nominations were received. The following slate of Officers and Directors will be elected by acclamation to their respective offices during the Annual Business Meeting in Las Vegas.

Nominations will be presented to the NCRA membership for vote on Thursday, Aug. 10, at the Annual Business Meeting, 8:30–11 a.m. Pacific Time, as part of the 2017 NCRA Convention & Expo at the Planet Hollywood Resort & Casino in Las Vegas.

In accordance with NCRA’s Bylaws, the President-Elect automatically succeeds to the office of the President.


Christine J. Willette, RDR, CRR, CRC

Wausau, Wis.

Christine J. Willette, RDR, CRR, CRC, has been a court reporter and NCRA member since 1985 and owns Willette Court Reporting in Wausau, Wis. Willette has served on the NCRA Board of Directors for four years, as its Vice President, and is currently President-Elect.

She has served on numerous NCRA’s committees and task forces and has played an active role in advocacy to external stakeholders.

Willette has been an NCRF Angel for many years and is an Ethics First member.

Willette is a member of the Wisconsin Court Reporters Association and has served on the association’s Board of Directors and as its president. She also has served on many of its committees and task forces, organized its first realtime contest, managed its website, presented seminars, planned conventions, and contributed to its quarterly newsletter. Willette is the recipient of WCRA’s Distinguished Service Award.

While volunteering for her state association, Chris was a NCSA delegate from Wisconsin for a number of years and served on the NCSA Governing Board. She has participated in NCRA’s Legislative Boot Camp and Leadership training program multiple times.


Sue A. Terry, FAPR, RPR, CRR

Springfield, Ohio

Sue A. Terry, FAPR, RPR, CRR, is a court reporter from Springfield, Ohio, and is currently NCRA’s Vice President. She is a Fellow of the Academy of Professional Reporters. She has been a court reporter since 1975, reporting arbitrations, proceedings, conventions, administrative hearings, public utility hearings, large environmental cases, patent cases, tobacco cases, and other cases with highly technical or medical testimony.

Terry is a past president of the Ohio Court Reporters Association (OCRA) and the StenoCAT Users Group and received both groups’ Distinguished Service Award. She served on advisory committees for Gigatron Software Corporation, LiveNote (Thompson West Corp.), and Clark State Community College of Court Reporting. As a trainer, Terry helped many reporters transition to realtime reporting by improving their translation rates and mastering their CAT software. She taught at the Stenotype Institute.

She led seminars for OCRA, NCRA, the StenoCAT Users Group, and many state court reporting associations. In addition, Terry has spoken before the Ohio State Bar Association, the Connecticut State Bar Association, and the American Trial Lawyers Association. She has also served as a faculty member of the Ohio Judicial College for the Ohio Supreme Court.

SuttonVice President

Doreen Sutton, FAPR, RPR

Scottsdale, Ariz.

Doreen Sutton, FAPR, RPR, is a freelance reporter with 25 years of experience and the owner of DS Reporting in Scottsdale, Ariz. She has covered depositions, arbitrations, mediations, and has grand jury and CART experience, as well as per-diem experience reporting for the various superior court venues in Arizona. She has served on NCRA’s Test Advisory Committee, Chair of the Student Committee, and in various other volunteer roles, including two terms as Secretary-Treasurer, and as a contributor to the JCR.

Sutton is a past president of the Arizona Court Reporters Association and has also served as editor of its membership publication and as co-chair of its Student Seminars. In 2013, she was awarded the ACRA Distinguished Service Award. In 2017, Sutton was awarded the JCR Award for an individual member in multiple categories. Sutton holds certifications in the states of California and Arizona. Prior to entering the court reporting profession, Sutton worked in the areas of banking, bookkeeping, payroll, and accounting.


Debra A. Dibble, RDR, CRR, CRC

Woodland, Utah

Debra A. Dibble, RDR, CRR, CRC, has 29 years of experience in the courtroom and deposition arena. Currently, she is a freelance reporter and CART and broadcast captioner in Salt Lake City, Utah. Prior to that, she reported in Memphis, Tenn. She holds the Realtime Systems Administrator certificate. She has qualified in both the National Speed Contest and National Realtime Contest.

At the national level, Dibble completed a three-year term on the Association’s Board of Directors. In addition, she has served as an NCRA Chief Examiner. Dibble has served on NCRA’s Political Action Committee Governing Board and as a Board liaison for NCRA’s Technology Education, Realtime Systems Administrator, Technology, and CRC Committees. She has also been involved in NCRA’s TRAIN program and served as a delegate to NCSA. She has been a member of NCRA since 1988.

At the state level, Dibble has served on the Board of Directors for the Utah Court Reporters Association and was honored in 2013 with the organization’s Distinguished Service Award. She has also held membership and served as Director of the Western District for the Tennessee Court Reporters Association. Dibble has also served as a presenter at numerous state and national events.

A person may serve as NCRA Secretary-Treasurer for three consecutive terms. Dibble has been nominated to serve as Secretary-Treasurer for a second term.

BonnDirector (three-year term)

Meredith A. Bonn, RPR

Webster, N.Y.

Meredith A. Bonn, RPR, has been a court reporter since 1990 and was named official senior court reporter for the New York State Seventh Judicial District, Rochester, N.Y., in 2007. From 2000 to 2007, she served as an official court reporter for the same court, and prior to that, she worked as a freelance reporter from 1990 to 2000.

She is an active member of the New York Court Reporters Association and currently serves as its President. She served as chair of NYSCRA’s 2014 Convention Committee. She is actively involved in promoting the court reporting profession and has volunteered at a number of middle and high school career events. She also presented at Careers in the Courthouse programs. She is creator and presenter of The Power of the Positive Attitude and has presented it twice at NCRA and NYSCRA conventions. She is also a leader of the Steno A to Z program in Rochester, N.Y.

HenniganDirector (three-year term)

Robyn M. Hennigan, RPR, CRI

Springfield, Ohio

Robyn M. Hennigan, RPR, CRI, has been in the court reporting profession for 28 years working as a reporter in varying fields and has served as the program coordinator and only full-time faculty member in Clark State Community College’s Judicial Court Reporting Program for the past 15 years. She also owns and operates a scoping and proofreading business serving the court reporting profession. During her tenure at Clark State, Hennigan has also provided open captioning services and captioning training videos.

At the national level, she has served as a test grader for NCRA for the past 11 years as well as serving as a committee volunteer and chair for several committees. She has attended the Association’s Legislative Boot Camp and a number of its annual and TechCon conferences. Hennigan is also a past Board member of the Ohio Court Reporters Association and was recognized in 2010 as Ohio’s Outstanding Associate member.

KaiserDirector (three-year term)

Tonya Kaiser, RPR, CMRS

Fort Wayne, Ind.

Tonya Kaiser, RPR, CMRS, is president and owner of Summit City Reporting, Inc. She is also a working reporter, covering depositions, hearings, and meetings. She started as a freelance reporter in 1999, working for Mehler & Hagestrom in Cleveland, Ohio, until 2006 when she joined the firm’s sales and marketing team.

At the national level she serves on NCRA’s Test Advisory Committee. She also holds the Realtime Systems Administrator and Trial Presentation Professional certificates. Kaiser is a past president of the Indiana Court Reporters Association and holds a bachelor’s degree in political science from Valparaiso University.

Dave Wenhold to serve as Interim Executive Director and CEO

Dave WenholdThe NCRA Board of Directors has announced the news that, after much thought and planning, Executive Director and CEO Mike Nelson has stepped down from his position. NCRA appreciates the leadership Mike has given to NCRA and wishes him the very best.

NCRA’s Board of Directors worked closely on a transition plan to ensure that strong leadership remains in place during this time of change. To that end, the Board named Dave Wenhold, CAE, PLC, who is currently contracted as NCRA’s legislative counsel, as Interim Executive Director and CEO. As many of you know, Dave worked at NCRA for many years, including as the Association’s Director of Government Relations. The Board is confident that Dave’s experience and vast industry knowledge will continue to lead NCRA forward in its strategic plan during this time of transition.

Dave will draw on his association experience as he works with senior staff to retain continuity and stability in regards to the programs and services NCRA provides its members. Dave’s input and experience will also serve to assist the Board in determining the next steps in identifying a new Executive Director and CEO.

“I am honored to help NCRA through this transitional phase as its Interim Executive Director and CEO,” said Dave. “NCRA has always held a special place in my heart through my many years working for the Association and then as its legislative consultant, and I look forward to helping NCRA move forward through the next few months.”

NCRA is fortunate to have a highly talented and knowledgeable staff supporting the backbone of our successes. The Board is confident that, together, this group of professionals guided by Dave will continue to move the Association forward on a positive, constructive path.

So, you may ask, what does this mean for you?

For the most part, nothing much will change. NCRA will continue to offer the many programs and benefits that you have come to know and love. In matters great and small, NCRA is dedicated to you, our members, and to moving forward in a positive way.

Want to vote? Sign up now

"I voted" sticker with American flag

Photo by Vox Efx

NCRA’s Constitution & Bylaws permit members to cast their votes in contested elections and on bylaws amendments via secure, online means, even if they can’t attend the Annual Business Meeting at the Convention & Expo. But to exercise the right, members must have an active email address on file in NCRA’s membership database. This will enable NCRA to keep you informed if a contested election or amendment is coming up for a vote and provide information on how to register and cast your vote online. Members who are eligible to vote will be able to sign on to the secure website and then vote through a private, secure link during the 12-hour voting period.

Please make sure that NCRA has an active email address in the database by July 15. Contact the Member Services and Information Center at 800-272-6272, or update your NCRA account at and follow these instructions:

  1. Log in with your Member ID number and password. If you forgot your password, click on the “Forgot/Reset Password” link to follow the instruction prompts.
  2. Select “My NCRA” and then “My Main Profile.”
  3. Make any necessary changes to your email address.
  4. Click “Save” at the bottom of the screen to save your updates.

In order to be able to vote on the amendments, individuals must join NCRA or provide an updated email to NCRA by July 15. Voting will occur in conjunction with the NCRA Annual Business Meeting in Las Vegas on Thursday, Aug. 10.

Members may cast their votes regarding Bylaws amendments and on any two-party elections to the Board of Directors via their phones, tablets, or computers. Voting will begin within two hours after the close of the Annual Business Meeting, which will be held on Thursday, Aug. 10, from 8:30–11 a.m. PT. Voting is open for 12 hours.

Is your information for the 2017-2018 NCRA Sourcebook correct?

By Jennifer Late

If you don’t know the answer to this question, it’s time to check by visiting

If you have moved, started a new job, or if you just haven’t looked at the new site recently, it’s time to update your print and online NCRA Sourcebook profiles.

NCRA provides both the print and online NCRA Sourcebook to help lawyers, paralegals, court reporting and captioning firms, members of the deaf and hard-of-hearing community, and other court reporters find NCRA members. Don’t be left out of these important resources. Update your profiles today!

The deadline to update your profile for the inclusion in the print NCRA Sourcebook is April 15. You can update your online NCRA Sourcebook listing anytime you have a change in circumstance.

Instructions for updating your profiles

  1. Log in to the member access area of the home page on

The “My Main Profile” tab is your information for the print 2017–2018 NCRA Sourcebook. And the “My Sourcebook Listings” tab is your information for the online NCRA Sourcebook. For many members, this information may be identical, but some members may request that different data be shown in these areas. If you forgot your password, click on the “Forgot/Reset Password” link on and follow the instructions.

  1. Confirm your information for the print 2017–2018 NCRA Sourcebook.

The print 2017–2018 NCRA Sourcebook will go into production in just a few short weeks. Select the “My Main Profile” button to view the information that will appear in your basic print listing if you do not make changes by April 15.

If any of your print 2017–2018 NCRA Sourcebook information needs to be updated, please:

  1. Make your necessary changes
  2. Click “Save” at the bottom of the screen to save your updates

If you wish to purchase multiple listings, display advertising, Buyer’s Guide advertising, and Premium or Premium Plus firm directory listings for the print 2017–2018 NCRA Sourcebook, please contact by May 1.

  1. Confirm your information for the online NCRA Sourcebook.

The online NCRA Sourcebook is available 24/7 for updating. Select the “My Sourcebook Listings” button to view the information that will appear in your basic online listing unless you make changes.

If any of your online NCRA Sourcebook information needs to be updated, please:

  1. Choose “Update”
  2. Make your necessary changes
  3. Click “Save” at the bottom of the screen to save your updates

If you wish to purchase a Premium or Premium Plus listing for the online NCRA Sourcebook, choose “View/Upgrade” in step 1 above.

A few last notes about updating your Sourcebook listings.

Your credentials can only be updated by NCRA staff and state credentials are not listed in the NCRA Sourcebook. For accuracy and security purposes, we cannot accept verbal changes over the phone. If you have questions about your information, please email

Jennifer Late is NCRA’s Assistant Director of Membership. She can be reached at

Challenges, contests, prizes, and fun under way for Court Reporting & Captioning Week

offtherecordmedalphoto-500x500 (2)

Medal for TCRA’s virtual run celebrating the 2017 Court Reporting & Captioning Week

As NCRA members, court reporting students, schools, and others get ready for the start of the 2017 Court Reporting & Captioning Week being celebrated Feb. 11-18, a number of challenges and contests offering some hefty prizes have been issued across the nation.

NCRA’s Student Committee has challenged court reporting students to transcribe as many tests as possible during the week to qualify for a prize. Under the contest’s rules, participants do not have to pass the tests, simply transcribe them. The first-place winner will be awarded a copy of NCRA’s RPR Study Guide. The second-place winner will receive a choice of a one-year student membership to the Association or one leg of the RPR Skills Test. The third-place winner will earn a $25 Starbucks gift card. Winners will be announced in the Feb. 22 issue of the JCR Weekly.

Students taking the challenge will be required to submit a test verification form, signed by both the student and a teacher.

The Texas Court Reporters Association (TCRA) is sponsoring Off the Record and On the Run, a virtual run being held Feb. 1-28, in celebration of Court Reporting & Captioning Week. Anyone can participate, according to Beth Faulk, TCRA’s executive director. The event is expected to generate not only awareness and support of the court reporting profession but to also offer a healthy social outlet for court reporters who want to get together and have fun with their friends, Faulk explained.

The cost to register is $25. Participants who run 5k, 10k, or a half marathon will receive a four-inch retro style writing machine medal adorned with a ribbon that reads “AUF T RORD.” All proceeds will benefit TCRA to help it continue to provide quality education, advocacy, and services to its members.

“Those who signed up first have already started receiving their medals and love them! Various reporters and groups are organizing to conduct their runs and walks all together at different parks and locations during National Court Reporting & Captioning Week,” Faulk said She noted that since it is a virtual run, participants can even compete on a treadmill.

Although participants are encouraged to submit their finish time, they are not required to do so to receive their medal. Additional information and registration for the event is can be found at

The friendly challenged issued by NCRA’s National Committee of State Associations (NCSA) is also heating up. The challenge calls on all state associations to join forces with their members to participate in career fairs, provide realtime demonstrations at high schools and guidance counselor meetings, or host a Veterans History Project events to celebrate Court Reporting & Captioning Week.

Members of the Pennsylvania Court Reporters Association (PCRA) will be conducting three Veterans History Project interviews at local restaurants, including at one site in New Jersey. Julie Wilson, a PCRA district director said the association has both freelance and official court reporters from Chester, Bucks, Lancaster, and Philadelphia counties volunteering to interview and transcribe the stories of the veteran participants.

The winner of the 2016 NCSA challenge, Erminia Uviedo, RDR, CRR, a freelance court reporter from San Antonio, Texas, said members in her city have already participated in 18 school demonstrations and have an additional eight more planned for later in the spring. Uviedo plans to exceed last year’s number of 26 school demonstrations to once again earn NCSA’s top honors.

The competition for the NCSA challenge closes Feb. 18. Anyone participating in a qualifying event can receive credit for it by documenting their efforts at the NCSA contest site. All entries will automatically be entered into the contest. There is no limit to the number of contest entries states can have. Click on the NSCA challenge registration site to register your event.

The ways to celebrate 2017 Court Reporting & Captioning Week are unlimited. To learn more how you can celebrate the week or to find the latest in resources, including press release templates, media pitches, presentations, and more, visit the Resource Center on or contact the NCRA communications team at And don’t forget to share with NCRA how you celebrate.

NCRA partner Excelsior College offers webinars to aid in transfers

Excelsior College, Albany, N.Y., has announced that it is offering monthly “Transfer Made Easy” webinars to assist new students with transferring educational records from other organizations.

Excelsior College is an accredited, nonprofit educational institution that offers members and their spouses or domestic partners the opportunity to pursue higher-learning education at a reduced tuition rate. NCRA and Excelsior College partnered in 2016 as part of the Association’s continuing efforts to build the industry and business skills of current and future members by supporting member career development.

The monthly webinars are held on the first Wednesday of each month and run from 3 to 4 p.m. ET. The goal of the seminars is to provide an overview of Excelsior College for NCRA students that includes partnership benefits such as tuition discounts and fee waivers, individual schools and degree programs that are available to them, student services that will help them succeed, and next steps for getting started.

For more information, contact or call 518-608-8399. Online registration for the webinars is also available.

Why should I belong to my state and national associations?

Call for volunteers imageBy Debbie Kriegshauser

When I was a new reporter, or even when I was a student for that matter, I knew very little about my profession. I had many questions I wanted to ask but was too scared to show my ignorance, trying to convince myself of the old saying, “no question is a stupid question.” I wanted to learn as much as I could, and doing an internship at the Peoria County Courthouse wasn’t quite allowing me to appreciate what the freelance world would be like or even if being an official in Peoria was similar to any courthouse job nationwide. I struggled to figure out: Do I want to be a freelance reporter or an official reporter?

Fortunately, I had an amazing instructor who was a past court reporter. This instructor was adamant about us joining the national association as student members and encouraged us to join our state association as well, especially when we could take advantage of the student price. We were pretty much expected to join the national association because she wanted us to receive the JCR magazine, and we eventually ended up with homework assignments using it.

Through this experience, I was truly educated, via the magazine, about the vast array of reporting fields that existed across the world. The job listings and equipment offered for sale were unbelievable. I was getting all the answers I needed to the questions I was afraid to ask. I would get so pumped up, gathering ideas on how to build speed and perfect my writing. I soon found myself getting over the hurdle of 160 wpm and flying through 180 and 225. I wanted to get out into that working world as fast as I could.

Excited by the knowledge I was gaining through the JCR, I was curious what my state organization would be like. I just had to go see for myself. I quickly joined the Illinois Shorthand Reporters Association (now the Illinois Court Reporters Association) and was truly amazed at the newsletter they provided. This newsletter also promoted various job openings in the state as well as tidbits on steno briefs. I was convinced there would be a job for me out there somewhere.

I attended one of my state conventions after learning about it through their Ad Infinitum newsletter. Wow! After being around all those working reporters, yes, this is what I wanted to do. I very shortly thereafter learned through the newsletter that there was a board position open as the southern regional representative that they were desperately trying to fill. Why not give it a try! I ended up getting the position, and, well, the rest is history. I’ve been serving on a board, committee, or council of my state and national organizations ever since with no lapse in service since around 1985. The networking opportunities association service has provided me have been priceless, to say the least. It’s fun to attend state and national association seminars and conventions, and be recognized by your fellow peers.

Beyond networking, I’ve taken advantage of many other benefits my memberships provide. My memberships have helped me insure my equipment; get discounts for court reporting–related products and services, like software or office supplies; access directories to find names of reporters wherever I need one; and see promotions of upcoming CEU-approved seminars. Supporting the legislative efforts that protect my profession and understanding the issues we face as working reporters is also a definite asset to my membership.

Of course, as the years have gone by, the value-added services have become tenfold with the advances in technology. Those directories have gone online, so I can easily find a court reporter, videographer, instructor, or software vendor. NCRA, and many state associations, have discussion groups on social media where I can ask questions and get new ideas. The NCRA website also has information on state association–sponsored seminars and events in and around your area as well as a library of e-seminars.

I can honestly say my state and national association memberships have brought me to where I am today. I’ve served on the Illinois Court Reporters Association Board, even as president for two terms, the Missouri Court Reporters Association Board, endless committees with NCRA, and I have even been involved with the CLVS Council. I’ve been approached to apply for jobs. I didn’t intend to become a federal official reporter, but I am one now, thanks to other reporters who threw my hat in for the position. Many reporters have become familiar with me through my state and national membership affiliations.

The real question is: Can I live without state and national association memberships?

Debbie Kriegshauser, RMR, CRR, CLVS, is an official in St. Louis, Mo. She can be reached at

Nominations for the NCRA Board of Directors close on Jan. 20

JCRWeekly_CallforNomsIf making a difference is one of your new year resolutions, there’s still time to step up and nominate yourself or a colleague to serve on NCRA’s 2017-2018 Board of Directors. The deadline to submit a nomination is Jan. 20. Nominations should be submitted to

“I am a believer in giving back, which is why board service at the state and national level were important to me,” said Michele Melhorn, RMR, an official court reporter from Arlington, Va., and former director. “I was handed great mentors, made great friends, and learned a lot about myself.” Melhorn served a three-year term on the Board from 2013-2016.

Service on NCRA’s Board of Directors also offers the opportunity to help shape the Association and have a positive influence on the profession as a whole.

Call for 2017 DSA nominations

2016 DSA

Willy Greenley accepts the 2016 DSA on behalf of her husband William

Has a peer or colleague gone above and beyond to support NCRA and the court reporting and captioning profession? Then consider nominating that person for NCRA’s 2017 Distinguished Service Award (DSA). The deadline to nominate someone for NCRA’s 57th DSA is Feb. 10.

The DSA is the highest honor NCRA can bestow on a member. It recognizes the distinguished work and service by an individual member for the benefit of the court reporting profession, including service to NCRA as a member, a committee member, a director, or an officer of the association. Other displays of distinguished work include contributing to the JCR or service at a state court reporters association or in the field of public relations or public affairs. Award winners are recognized at the NCRA Convention & Expo.

To be eligible for consideration, only voting members of NCRA or by recognized court reporting associations can submit nominations. In addition, nominations must include information supporting why the nominee should be considered. Finally, DSA candidates cannot be an active member of the DSA Committee or the NCRA Board of Directors.

The purpose of the Distinguished Service Award is to encourage and recognize work amounting to distinguished service by individual members for the benefit of the reporting profession. A recipient of the DSA:

  • must be a Registered Member of NCRA in good standing or a Registered Retired Member who was a member in good standing upon retirement
  • cannot be an active member of the DSA Committee or an active officer or director of the Association
  • must have been involved in NCRA affairs on an extensive level, along with service to state and other reporting associations, public affairs and public relations, writing for association publications, and the advancement of the profession

Voting members of NCRA may submit nominations through an online form, by email to, or by mail to NCRA, Attn: DSA, 12030 Sunrise Valley Dr., Reston, VA 20191, by Feb. 10. Click here for more information.