NCSA 2018 challenge winners named

For the past four years, the National Committee of State Associations (NCSA) has issued a friendly challenge among state associations and individuals to spread the word about the benefits of a career in court reporting or captioning. Participants had the chance to win complimentary registrations to NCRA events or vouchers for webinars for continuing education. NCRA member Lisa Wagner, RPR, an official court reporter from Highlands Ranch, Colo., earned top honors in this year’s challenge by hosting 10 school career fairs. As grand prize winner, Wagner has earned a complimentary registration to the NCRA Convention & Expo being held Aug. 2-5 in New Orleans, La.

In a tie for first place were NCRA members Cindy Isaacsen, RPR, an official from Olathe, Kan., and Kristen Wurgler, RPR, a captioner from Cottage Grove, Wis. Isaacsen and Wurgler will receive free webinars from NCRA.

The JCR Weekly reached out to learn more about what motivates this year’s grand prize winner to promote the profession. First prize winners, Isaacsen and Wurgler, will be profiled in next week’s issue of the JCR Weekly.

JCR | What were the activities you were involved in to promote the profession?

Wagner | Most of the activities were career fairs, but one was the Colorado School Counselor Association annual conference, which we have participated in for three years now, and I also was involved with a couple presentations. I participated in five career fairs: Three of them were high school career fairs, and two of them were middle school. 

 JCR | How did you identify events to participate in?

Wagner | The biggest majority of events we participate in come from requests by counselors who have had contact with us at their annual conference.

JCR | How did you recruit volunteers to help?

Wagner | The Colorado Court Reporters Association sends out what it calls eBlasts to the members. I also put articles in our publication, The Ramblings. We also have volunteer forms and rely on word of mouth. We couldn’t have participated in all these events without the volunteers, and I so appreciate everyone.

JCR | What is the biggest factor motivating you to reach out to participate in so many career day events?

Wagner | The reason I participate is to let counselors and students know of our wonderful profession and the opportunities we have. I am continually amazed that they either don’t know anything about court reporters or, if they do know something, it’s not the full extent of the areas we can work in. 

 JCR | What have some of the responses been from students learning about court reporting for the first time?

Wagner | Students are absolutely in awe of realtime! We always demonstrate realtime, and the biggest response is “That’s so cool!” I just have so much fun and really enjoy showing students what we do. 

 JCR | Do you serve as a mentor for current court reporting students?

Wagner | I have in the past, but I do not currently serve as a mentor. I just recently volunteered to be a mentor through the A to Z program in our state. 

 JCR | I am assuming you have fun participating in these events. What is the best part of participating for you?

Wagner | Yes, I do have fun. Also, it is extremely energizing for me to attend these and go back to work thinking this really is a very unique ability that we have and I am so proud to be in this profession!

 JCR | What is your goal for next year’s NCSA challenge?

Wagner | See if we can keep up this pace! 

JCR | The grand prize is a convention registration. What is the best part of attending a national convention?

Wagner | I have never been to a convention, so I think it would be to meet new people and reconnect with others I haven’t seen in a while. Also, the classes and workshops always look awesome, so I would be looking forward to that. 

 JCR | What advice would you give to other reporters thinking of participating in career fairs?

Wagner | I know it’s a commitment to take time away from our daily work, but it is so worth it even if you do it just once. One of the reasons I do this is that I feel very strongly that if we as a profession aren’t more proactive in promoting ourselves, we are not going to have the future reporters to fill some of these positions that already aren’t being filled in many states. 




NCRA PROFILE: Cindy J. Shearman, RDR, CRR, CRC

Currently resides in: Tucson, Ariz.

Employment type: Official

Member since: 1978

Graduated from: American Institute of Court Reporting/Lamson Business College

Theory: One made up by the owners of the school/former official reporters

What are your favorite briefs?

Briefs have to make sense and be able to stick. Just because a brief can be made doesn’t mean it will come to the front of your brain when you’re in the middle of 300 WPM.

Why did you decide to enter this profession and how did you learn about the career?

I kind of fell into it. My mom was exploring reporting but never followed through. I figured I could become a reporter and, if I didn’t like it, at least it would pay my way to go to school for something I did want to do. And here we are 39 years later.

What has been your best work experience so far in your career?

I’ve loved being part of firsts. I loved being part of the first team to caption the news in Denver, Colo., in 1989-90. It was a fun time and gave me a real feeling of accomplishment.

And I loved being part of the first distance learning program in North Dakota at Minot State University. We received a grant to create a distance program where my realtime would be sent via the internet around the state to students. It was great being part of that kind of accommodation.

What was your biggest hurdle to overcome and how did you do so?

Removing all the conflicts in my writing that I’d been taught in school. Remember, this was almost 40 years ago; conflicts were the norm.

What surprised you about your career and why?

How versatile it’s been. My husband was in the Air Force and I was able to work in a variety of different settings everywhere we were transferred. I’ve been able to caption for individuals at church, large groups at meetings, and for people needing captioning at rehab meetings, besides all the regular reporting I’ve done.

Is there something else you would like to share?

I have been able to work with the most amazing people throughout my career. It’s funny but I never thought I had a “career” until about three or four years ago; I just had a job. Reporting has been perfect for me in my life. I’ve enjoyed it, it’s made me feel like a professional, and that I was very good at something. It most importantly allowed me the freedom to be home with my kids most of the time and be there for them and yet help augment my husband’s Air Force salary. I couldn’t have chosen a better career than this!

8 questions for the winner of the Kindle Fire 8

Amanda Marvin, RPR, CRC, from Tomahawk, Wis., won the drawing for a Kindle Fire 8 by renewing her membership in October. A new professional, Marvin graduated from court reporting school in 2015 and has been working as a captioner for nine months, currently doing remote CART work “for several different college classes including biology, statistics, psychology, criminal justice, and commercial irrigation.”

“CART captioning was always my ultimate goal, and I am so happy that with the help of the Certified Realtime Captioner certification, I was able to start my career helping others and doing what I wanted to do,” she says. “I continue my membership in NCRA because it has given me a big advantage in employment for companies who hire captioners. They consider the certification as a standard of professionalism and proof of the skills needed to do a quality job.”

The JCR reached out to Marvin with eight questions to get to know her a little better.

  1. What is your favorite thing about doing remote captioning?

My favorite thing about doing remote captioning is the fact that I can stay at home and have a flexible schedule that allows me to get my kids to school and their after-school activities.

  1. What is the most interesting thing you’ve learned while captioning for college classes?

I have learned that there are an enormous amount of biology terms that can be pronounced several different ways. I learn something new in that class every single day.

  1. What is your most memorable moment from court reporting school?

My most memorable moment from court reporting school was probably when I passed my first 225 test. School was a long, hard road, and that was a very exhilarating experience.

  1. What was the biggest challenge you’ve overcome so far as a working professional, and how did you do so?

One of my biggest challenges is numbers and fingerspelling. Practicing, along with writing a statistics course and fingerspelling pop-up biology terms, has made me a better overall writer.

  1. What do you always include in your “elevator pitch” when you tell people what you do for a living?

I tell them I do CART, which most people aren’t familiar with. So then I tell them that it’s captioning what the professor says for students who are deaf and hard of hearing. I also make sure to tell them how there are many more people needed in the field, so if they know anyone who may be interested to let them know about it.

  1. What is your favorite benefit of being an NCRA member?

My favorite benefit of being an NCRA member is reading JCRs and the great wealth of information that is included in them as well as being able to list my certifications on my résumé.

  1. Before I became one, I never knew that captioners …

… had to put so much research and prep into doing a good job.

  1. What is your dream reporting or captioning assignment?

I would love to caption somewhere locally so people can see and understand what I do for a living.


Haven’t renewed yet? Members can take advantage of Black Friday discounts and giveaways, including purchase of membership renewals. Mark your calendars for Nov. 24.


Currently resides in: Arvada, Colo.

Carin Geist, RDR, CRR

Carin Geist, RDR, CRR

Employment type: Freelancer with Hunter + Geist, Inc.

Member since: 1985

Graduated from: Mile Hi College

Theory: Forrest Brenner

What are your favorite briefs?

SPOET (as opposed to)

OFD (off the top of my head)

RO*UF (which translates to *CHECK, and I can quickly and easily scan for all of my *CHECK portions and make corrections before submitting a rough draft)

Why did you decide to enter this profession and how did you learn about the career?

As a senior in high school, I was researching all the various options for my future education and career path, but was not sure which route I wanted to take. I always had an interest in the law and was captivated by the courtroom dramas I would watch on TV, but the prospect of many years in college did not appeal to me. I was employed as a hostess at a local restaurant during high school and met another employee who was working her way through court reporting school. I learned of the opportunity to work within the legal profession, being an integral part of the justice system as a court reporter. After a visit to a local court reporting school, I knew this would be the career for me!

What has been your best work experience so far in your career?

I was fortunate enough quite a few years ago to work on a case that took me to Osaka, Japan, for five weeks of depositions. It was a rewarding and challenging experience professionally to work with interpreters, attorneys, and witnesses from all over the world providing realtime translation. I also truly loved the experience of spending time in another country and being able to travel to different sites in Japan and soak up a little of the culture.

What was your biggest hurdle to overcome, and how did you do so?

My first court reporting job out of school was with a small freelance firm that had contracts with the State Board of Medical Examiners and a division of the federal government that prosecuted Superfund cases, which were lawsuits involving companies in the chemical and petroleum industries that had released hazardous materials into the environment. Being a small firm, there was no real mentorship program in place for recent graduates, and I was immediately thrown into reporting depositions in these cases. While I would not recommend this “baptism by fire” for a new reporter, I did learn quickly that my confidence in my abilities was a very important part of how well I could do my job. I continued to work to increase my speed and strived to pass the RMR. Knowing that I could write efficiently at 260 words per minute gave me the confidence to report depositions that required a high level of skill.

What surprised you about your career?

I have to say that 33 years after entering court reporting school, I am pleasantly surprised that I am still reporting today and thoroughly enjoying the choice I made to be a court reporter. In 1984 when I began school, there were rumblings at that time that soon this job would be obsolete, and tape recorders would be performing our work. I am grateful I decided to ignore those warnings; and when I hear the same things today, I just have to smile.

Is there something else you would like to share – a hobby, special interest, personal accomplishment, etc?

As court reporters, we unfortunately do a great deal of sitting during the course of our daily work. I try and make sure to spend as much of my free time as possible in more active pursuits. I am an avid runner and skier; and I have recently taken up cycling this summer, riding in the Courage Classic and raising money for our Colorado Children’s Hospital. The 84-mile route took me through the beautiful Rocky Mountains, and it was a new challenge I truly enjoyed.


Currently resides in: Federal Way, Wash.

Employment type: Official

Member since: 1997

Graduated from: Court Reporting Institute, Seattle, Washington

Theory: StenEd

What are your favorite briefs?

I have so many favorite briefs, but a couple examples would be JAEPG for generally speaking. I always say “jeeping” in my head when I hear it. Another one of my favorite briefs is SF-ER and D* with the first letter of  the last name for officer or deputy.

Why did you decide to enter this profession, and how did you learn about the career?

I first became interested in this profession when a court reporter came to one of my high school classes for a demonstration. It was always in the back of my mind that this is what I wanted to do; however, I didn’t start schooling until several years later. I wish I had gone to school earlier because I absolutely love my profession and am surrounded by great colleagues every day. I feel so fortunate to have a career that I enjoy.

Think back to when you were new in the profession. What was your biggest hurdle to overcome and how did you do so?

I think the biggest hurdle to have overcome when starting in this profession was my nerves and being able to walk in a room full of strangers and introduce myself. With time and experience, these nerves gradually went away.

Do you have a favorite tool?

My most favorite new gadget is my Luminex! I was using an older writer for several years and promised myself when I passed the CRR exam I would reward myself with a new writer. Now I wish I had the Luminex before I took the exam; it would have made it so much easier! It has cleaned up my writing and feels so smooth. It’s just amazing.

Is there something else you would like to share – a hobby, special interest, personal accomplishment, etc?

My husband and I have five children, so starting out as a freelance reporter I was able to spend a lot of time with family and be involved in their schooling. We love to downhill ski, hike in the mountains with our dog Koda, and travel around in our RV.

Making a few adjustments

A smiling young adult woman, dressed cassually, sits on a floral couch with a golden retriever at her side.

Kayde Rieken with her seeing-eye dog, Fawn

Long nights of practice and endless speed tests are familiar challenges for court reporting students. But Kayde Rieken, a student at the College of Court Reporting in Valparaiso, Ind., has experienced one that is unique. She was the first student to take the RPR Written Knowledge Test (WKT) in Braille. With her new career, she hopes to make a difference in the lives of other people who are disabled.

  1. What made you decide to go into court reporting?

I have always been an avid reader, and I enjoy expanding my vocabulary. I am also fascinated by technology and the impact it can have on the lives of disabled people such as myself. When I found out that court reporting was a profession that combined these two interests, I was sure I had found where I belonged.

  1. Can you talk a little about your background? Did you start the program straight out of high school or did you have another career first?

I was about three-quarters through a bachelor’s degree in Spanish translation when I discovered that it just didn’t feel right for me anymore. Court reporting was one of the things I listed as an interest when I was debating career choices in high school, so I decided to do more research on it. It was a very hard and frightening decision, but I chose not to finish the degree I had begun and start my court reporting education. I have, of course, not regretted it for a moment.

  1. Have you had any special accommodations for classes or testing throughout your court reporting program?

I have not needed many accommodations. Court reporting students are often told during the first few weeks of theory not to watch their hands as they write. I use an ordinary Windows laptop with a text-to-speech screen reader that converts print into synthetic speech. Another essential component of my setup is an electronic Braille display that works in conjunction with my screen reader to convert print into Braille output. My steno machine has a basic screen-reading program on it, although I only use this when changing settings on the machine itself.

There were a few things in my CAT software class I was not able to do, such as use the autobrief feature because I am not able to see suggestions pop up on the screen as I write. However, my instructor provided me with alternative assignments that we agreed would be beneficial for me to do during that week.

  1. What kinds of challenges, if any, have you faced during your court reporting program?

My challenges were mainly what everyone else faces — being stuck at a speed for a long time or that stroke that you can never seem to stop hesitating on. I never felt that my blindness itself presented a challenge in court reporting, as I gain most of my knowledge of the environment through listening anyway. In past college experiences, I sometimes had problems with professors not believing in my abilities; but all of my teachers at the College of Court Reporting have held me to the same high standards to which they hold all their other students.

  1. Describe your experience taking the WKT.

I was initially a bit apprehensive because I wasn’t sure what accommodations could be made. I was worried that the only thing NCRA would be able to provide was someone to read the questions to me. If you stop and imagine only listening to some of those complicated punctuation questions without a “visual” medium in front of you, I think you can see that would not work. However, the people in charge of testing at NCRA could, and did, provide me with a Braille copy of the WKT. I cannot express how grateful I was for this. Then, with that accommodation taken care of, I had a somewhat typical test-taking process. I read the questions in Braille and had a recorder there to mark down my answers in print for me. I went over the questions twice to make sure everything was marked correctly.

  1. Which tests do you plan to take next?

I plan to take the jury charge portion of my RPR next, as I have passed my two online tests and my jury mentor evaluation.

  1. What types of challenges do you anticipate in your career ahead?

I am the kind of person who tries to meet challenges as they come. I can anticipate that the marking of exhibits could be something I may need assistance with, but I don’t see that as being much of a problem. I am glad to know, however, that I have several mentors, blind and sighted, within this profession to answer any questions I may have.

  1. Do you have any advice for people who are blind or visually impaired who are considering a career in court reporting?

As I mentioned earlier, I think Braille is a very important component to this profession for a blind person; so make sure your Braille skills are solid. Also — and this applies to any student — it is important to do your research and find places where you can network and foster mentoring relationships. I had the opportunity to go to the NCRA Convention & Expo in Chicago last year, and it was one of the most overwhelming and exciting experiences of my life; so don’t be afraid to embrace experiences that might be a little scary for you. They are nearly always worth it.


Currently resides in: Ceresco, Neb.

Employment type: Official

Member since: 1988

Graduated from: American Institute of Business, Des Moines, Iowa

Theory: Computer-compatible Stenograph theory

What are your favorite briefs?

KALGS (calculation)

KHAOEUPT (child support)

B-L (basically)

FRAUL (first of all)

FUFRT (forfeiture)


Why did you decide to enter this profession, and how did you learn about the career?

After taking the entrance exam at American Institute of Business in Des Moines, Iowa, I was encouraged to try their court reporting program. That turned out to be good advice.

What has been your best work experience so far in your career?

In 2015, I assisted a federal reporter, Sue DeVetter, RDR, CRR, for a few days during a realtime trial in Omaha, Neb., which inspired me to maintain forward movement by writing as flawlessly as possible every day, pass the CRC, and keep improving. It is easy to become isolated and complacent in our profession, and networking with other reporters gives me resilience to bounce back from setbacks.

I am also constantly creeping on the Facebook groups for court reporters, although I don’t usually post anything. I have learned so much by following you all, even from questions that start out with, “This may sound like a stupid question, but…”

Have you had challenges to overcome in your profession?

I was four years into court officialships and the mother of two children in daycare, hating my job and berating myself for yelling at my toddlers like a drill sergeant every morning. Once I switched to freelancing, the combination of motherhood and court reporting became less of a struggle. Our toddlers are now about to graduate from college, and I went back to being an official a year ago. I miss the freedom of working from home but needed benefits not available to independent contractors.

Do you have a favorite tool?

It’s that dreaded time of year when I have to renew my support contracts with Stenograph for my Diamante, iCVNet, and Case Catalyst, but those are my true tools of the trade that make realtime and quick transcript turnaround possible for me. However, it’s the exhibit labels from my Dymo Label Maker that get the most appreciative comments from attorneys!

What is your favorite book or movie?

I just finished Lilac Girls by Martha Hall Kelly, which has me thinking about volunteering for NCRF and participating in the Oral Histories of Holocaust Survivors, which would be a harrowing, yet fulfilling, experience.


Shaun Young, RPR

Shaun Young, RPR

Currently resides in: Jacksonville, Fla.

Employment type: Freelance reporter in criminal court

Member since: 2002

Graduated from: Stenotype Institute

Theory: Thyra Ellis

What are your favorite briefs?

Instead of making briefs for two-stroke words, I try to make briefs for longer words, especially since criminal court uses a lot of the same jargon. One of my favorite briefs that I use is BEX (beyond and to the exclusion of all reasonable doubt).

Why did you decide to enter this profession and how did you learn about the career?

After graduating from college, I wanted to pursue a career in computers, but it was hard finding a job with computers as a recent graduate, especially since I had no experience. One day I was talking with a friend who was a clerk at a courthouse. I told her I wished I could find a job where I could just type all day and make money doing it. That’s when she mentioned that I should take up court reporting, so that’s how I got started in the court reporting field.

What has been the best work experience so far in your career?

I enjoy my career for so many reasons. When people ask me how I like being a court reporter, I usually jokingly tell them I love it because I get paid to be nosy. But in all seriousness, the best part about being a court reporter for me is the friends that I have made along the way. There is nothing better than having a great work family and a job you enjoy going to every day.

What was your biggest hurdle to overcome and how did you do so?

When I was a new court reporter, I did mostly civil litigation, so sometimes transcripts, in my mind, seemed to be a little bit challenging for me, especially when I would get a 100- or 200-page transcript. I felt that was a lot for me, that is, until I did a week-long trial by myself with six attorneys on the case and expert witnesses, etc. When the transcripts were ordered from all of the proceedings, I had over a thousand pages to transcribe. Needless to say, ever since then, there’s been nothing too great for me to overcome transcript-wise.

What surprised you about your career and why?

The greatest surprise I’ve had in my career is meeting my husband through court reporting. I currently work in criminal court. Sometimes I would have to go to our first appearance courtroom. My husband worked as a uniformed bailiff in that courtroom, and that’s where our happily-ever-after story began.

Have you had challenges to overcome in your profession? If so, what was the challenge and how did you overcome it?

I’m sure most court reporters have probably felt this way as well, but reading back was my biggest fear. No matter how confident you feel when you’re writing on your machine, when they ask you to read back, panic kicks in — at least for me it did. Fortunately after court reporting for so many years, I’ve been able to overcome that fear by telling myself to stay focused and pretend that I’m reading out loud to myself. Now the fear doesn’t set in until after I’ve had to read back.

Is there something else you would like to share?

Court reporting is an awesome job for me, but sometimes it can get a little hectic. One thing I enjoy doing, when the weather is right, is driving around in my convertible with the top down. A nice long drive with the family is very relaxing for me and it allows me the opportunity to spend quality time with my family as well.

New professional spotlight: Shelley Duhon

By Danielle Griffin

Megan photoShelley Duhon, an official court reporter, was always interested in court reporting ever since she saw court reporters writing on their machines on TV and in movies such as Ghostbusters II. When she completed high school, she decided she wanted to pursue court reporting school. The only problem: There weren’t any schools available in her area. Without knowing a single working court reporter, she started and completed all of her schooling online! Shelley believes the discipline learned through playing flute and piano from when she was young all the way through high school was key to giving her the tools she needed to practice for many hours and to reach the goal of finishing court reporting school. She is so proud to be a newly working court reporter and loves being in this profession.

Where did you go to school?

I am so proud to say I graduated from College of Court Reporting online in 2015. I started and completed all of my schooling online! I started at the Court Reporting Institute of Dallas and finished at the College of Court Reporting.

Where are you from, and where do you work?

I am from Louisiana, but I have lived in Atlanta for the last seven years. I currently live in McDonough, Ga., and commute an hour each way to work.

I work at Macon-Bibb County Superior Court in Macon. I started working there in September of 2016. I am currently the only stenographer! I feel like this gives me an extra advantage to be able to produce rough drafts or daily copies. Because there is a shortage of court reporters in my area, I have also had the opportunity to travel to the local circuit courts with my judge and love getting the experience traveling.

What’s the coolest experience you have had working in the profession?

Currently, there are a lot of production companies that come out to Atlanta to shoot their films. While I was in school, I had the opportunity to work on the TV sets of:

  • A courtroom scene on the television series "Red Band Society" -- Shelley Duhon is the court reporter behind the bench.

    Shelley Duhon, to the left of the flag, in “Red Band Society

    Drop Dead Diva on Lifetime

  • Rectify on Sundance
  • Satisfaction on USA
  • Game of Silence on NBC
  • Red Band Society on ABC
  • The Jury on ABC
  • Tyler Perry’s The Haves and Have Nots on OWN Network

This all came about from a casting call that went out on the local news station. I sent in my information, and I got a call to work on the set of Drop Dead Diva! I was so excited to be there, and I ended up meeting and becoming acquaintances with the producers on the TV show. Since that time, they must have put me on their list because they have continuously called me ever since. It has been an experience I won’t ever soon forget.

What is something you wish you would have known before you started working as a new professional?

One thing I wish I knew is that it is okay to move my chair and sit closer to the jury during voir dire. Make sure you sit where you can hear. Get a digital recorder. It is nice to have a second or third backup just in case.

Never be afraid to interrupt and tell the judge to get a witness to speak up, especially when they are giving nods of the head.

Find out if there is a time limit on getting transcripts turned in, so you won’t have to rush last minute.

Get a mentor and work with them. Meet them for lunch on the weekends. Call and ask questions. There is never a stupid question.

Stay current with your national and state association policies. They are there to assist you.

What is your favorite part about working as a court reporter?

I feel most accomplished when I am writing clean. Some days, attorneys will request of me to get out a daily copy, and it makes me so thankful for the skill I have as a court reporter. This is truly why I went to school.

What are your next goals as a court reporter? What are you working towards next?

After I pass my last test of the RPR, I will be working on getting the CRR. I would like to provide realtime on a continuous basis in the future.

I am also trying to work on balance between my work and personal life. I knew coming into this industry that I wouldn’t have much of a life starting off, but now that I am settling in, I am trying to work on finding more balance. Meeting with other working reporters and mentors helps too. It is always so nice to be able to hear other perspectives.

I am planning on attending the NCRA Convention & Expo this year in Las Vegas and can’t wait to meet more reporters. I am so proud to be a working court reporter and a new professional!

Danielle Griffin, RPR, is a freelancer in Phoenix, Ariz., and a member of the New Professionals Committee. She can be reached at



Andrea Couch, RDR, CRR, CRC

Andrea Couch, RDR, CRR, CRC

Currently resides in: Boise, Idaho
Employment type: Firm owner, freelance reporter, and CART and broadcast captioner
Member since: 2000
Graduated from: Boise Court Reporting Institute
Theory: Phoenix

What are your favorite briefs or tips?

My theory taught me to always come back for my endings, but just recently, I’ve started “tucking in” all of my endings, and it’s made a huge difference in my writing.

Why did you decide to enter this profession and how did you learn about the career?

I had just turned 16 when I finished high school, and my parents were terrified to send their little girl off to some big university. My mom did some research and discovered our local court reporting school. I had grown up playing the piano and always had a love for English and grammar, so it was truly a match made in heaven.

What do you consider your greatest professional accomplishment?

I truly believe that obtaining all of my certifications has been my greatest professional accomplishment. So much work goes into each one, but it is by far the most worthwhile thing I ever could have done, especially so early in my career. My certifications — and the knowledge and skills I gained in achieving them — have opened so many doors and given me opportunities beyond my wildest dreams.

What has been your best work experience so far in your career?

I have had many wonderful experiences in my nearly 15 years as a reporter, but I would definitely say one of the highlights was working for VITAC and having the opportunity to caption many major events happening in the United States and all around the world, including getting to caption the Olympics on two different occasions. It’s a very humbling experience to know that you’re a part of documenting history.

Do you have a favorite gadget or tool? Why is that your favorite?

I am an absolute realtime nerd, so I think my favorite gadgets would have to be my iCVNet and iPads for streaming realtime. They are so versatile and can be used in so many different ways, from providing realtime in depositions to doing CART in a wide variety of settings.

Would you like to share something about yourself?

In our profession, stress relief is a must. For me, that stress relief comes in the form of kickboxing, much to the dismay of my wonderful parents who are forever concerned about my precious hands. My clients have been known to warn witnesses at the beginning of depositions that: “You better not talk too fast. Andrea has a mean right hook.”

An added bonus was my ridiculously handsome kickboxing instructor, who subsequently became my husband! We just celebrated our two-year anniversary this past September.