The November/December issue of HLAA magazine features NCRF’s HOHH Project

JCR: Journal of Court Reporting, TheJCR.com, JCR WeeklyThe latest issue of the Hearing Loss Association of America’s membership magazine features an article about the Hard-of-Hearing Heroes Project in an article authored by April Weiner, Manager of the National Court Reporters Foundation. NCRF launched the program, which is funded by an innovation grant awarded by the American Society of Association Executives.

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America’s first national deaf television network relaunches

JCR: Journal of Court Reporting, TheJCR.com, JCR WeeklyThe Silent Network, the nation’s first national television network geared to viewers who are deaf and hard of hearing, announced in a press release issued Oct. 26 that it has relaunched its television service. The Silent Network will present all programing in sign language, open captioning, and full sound, granting accessibility to everyone. The revival is the result of a new partnership between the Media Data Network (Las Vegas, Nev.) and the Deaf Television Foundation (Austin, Texas), which operates The Silent Network.

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Debilitating disease no deterrent for dedicated Astros fan

JCR: Journal of Court Reporting, TheJCR.com, JCR WeeklyAn Oct. 19 article in the Houston [Texas] Chronicle spotlights Victor Lombrana, a Houston Astros fan who is blind and deaf due to Type 2 Usher syndrome. The article mentions NCRA member Susan Henley, FAPR, RDR, CRR, CRC, a freelancer in Houston, who captions the Astros’ and Rockets’ home games.

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Veterans and family members share stories at Hard-of-Hearing Heroes Project event

Left to right: Marylyn Howe is interviewed by Carol Menton while Liz Speer and Sheri Smargon write.

The National Court Reporters Foundation (NCRF) hosted a fourth Hard-of-Hearing Heroes Project initiative on Oct. 13 at the Association of Late Deafened Adults (ALDA) annual conference held in Orlando, Fla. The interviews will be transcribed and submitted to the Library of Congress for its Veterans History Project (VHP).

Volunteer court reporters, captioners, and interviewers captured seven new interviews of U.S. war veterans, including the story of Maj. Gen. Charles W. Sweeney, the only American Air Force pilot to fly on both the Hiroshima and Nagasaki atomic missions during World War II. Sweeney’s story was shared by his daughter, Marylyn Howe, of Savannah, Ga.

Howe shared how her father’s career as a pilot evolved in the U.S. Air Force, that he had earned a Silver Star for his service, and that he also wrote a book called War’s End about his experience on the last atomic mission. Now out of print, Howe said the book will be updated with photos and other materials and reprinted in 2018. She also noted that her late father was instrumental in founding the Massachusetts State Air Guard and was actively involved in helping to establish such volunteer groups throughout all states.

Left to right: Cheri Frady shows a picture of her husband while Laura Landerman writes. Marylyn Howe interviewed Frady, and Georgia Rodriguez also wrote.

“It is very meaningful that veterans with hearing loss are being recognized and able to share their stories,” said Howe, an audiologist who has worked with veterans suffering hearing loss. “Many people don’t realize the hearing problems related to service and what a significant impact it can have on lives.” Howe also serves as co-chair of ALDA’s Publicity Committee.

Howe provided a copy of her father’s book that will be included with the final transcript in the Library of Congress.

Howe’s husband, Brian, a retired U.S. Marine Corps captain and pilot who suffers hearing loss from long-term exposure to jet engines, shared his story about his service in Vietnam. He also volunteered to interview U.S. Army veteran Ron Walker, SP4, from Merry Hill, N.C. During his interview, Walker shared that he earned the Purple Heart Award and two Bronze Stars for his service in Vietnam.

Cheri Frady, St. Petersburg, Fla., the widow of Teairlton Frady, who served as a sergeant in the U.S. Marine Corps during the Vietnam War, shared letters he wrote home as well as a number of entries from his journals. These materials will be submitted to the Library of Congress with the final transcript. Frady also shared that her late husband was a Native American Onondaga and that he suffered health-related issues caused in part by his exposure to the powerful herbicide and defoliant Agent Orange used during the war.

Other veterans interviewed included:

  • Paul Morris, Clearwater, Fla., U.S. Army SP4, who served between the Korean and Vietnam wars
  • Harvey Rothman, Kissimmee, Fla., U.S. Army, SP4, who served in Vietnam
  • Gary Talley, Petersburg, Va., U.S. Navy, PN3, who served on the U.S.S. John F. Kennedy (CV-67)

Left to right: Brian Howe interviews while Michelle Pulido Stubben writes Ron Walker’s story, seated next to Irene Walker.

“It is an honor for me to do this. My son is a U.S. Marine, and I am proud of all of our servicemen,” said Nancy Rivera, RPR, a freelancer from Valrico, Fla., who volunteered to take down a veteran’s story at the event. “I was touched by the first time I did this. It hits home for me. I like to hear their stories and the emotion. It means a lot to them, and it means a lot to me.” Rivera noted that this was the first time she had participated in a live VHP event. The first time she volunteered for a VHP event was online.

“This was the first time I participated in one of these events, and I had no idea what to expect,” said Laura Landerman, RMR, CRR, a freelancer from Altamonte Springs, Fla. “Most reporters don’t provide realtime or captioning, and since I can do both, I volunteered. I would do it again. I liked that I could provide captions to aid the interviewer,” she added.

Nancy Rivera writes while Liz Speer interviews Harvey Rothman

Liz Speer, FAPR, RMR, CRR, CRC, a freelancer from Apopka, Fla., who volunteered to transcribe as well as interview, said participating in the event was especially meaningful to her because her own father had served in the U.S. military.

“The timing was just right. I lost my dad two months ago. He served in two wars, and he would have loved to have been interviewed. That’s the primary reason I volunteered. It’s also exciting to read those stories already down and know they are at the Library of Congress,” she added.

Other volunteer reporters and captioners included:

  • Michelle Pulido Stubben, Orlando, Fla.
  • Georgia Rodriguez, RPR, freelancer, Jacksonville, Fla.;
  • Sheri Smargon, RDR, CRR, CRC, broadcast captioner, Riverview, Fla.

Other volunteer interviewers included:

  • Carol Menton, case manager for Metro North/Northeast Massachusetts Commission for the Deaf and Hard of Hearing, in Boston, Mass., and an ALDA member
  • Larry Littleton, Oahu, Hawaii, a member of the ALDA Publicity Committee

NCRA and NCRF were also present on the ALDA expo floor, where NCRA members volunteered by providing captioning and CART demonstrations and answering questions from attendees about their services. Volunteers at the booth included:

  • Jamie Chancellor, CRC, broadcast captioner, Orlando, Fla.
  • Amie First, RDR, CRR, CRC, CPE, CART captioner, Orlando, Fla.
  • Maria Rodriguez, RPR, freelancer, Tampa, Fla.

Jamie Chancellor demonstrates captioning at the NCRA booth at the ALDA expo

Other NCRA members attending the ALDA conference included Pat Graves, FAPR, RDR, CRR, CRC, a CART captioner and agency owner from Monument, Colo., who chairs ALDA’s CART committee; and committee members Tess Crowder, RPR, CRR, CRC, a CART captioner and agency owner from Tampa, Fla.; Anthony Trujillo, RMR, CRR, a freelance captioner from Kissimmee, Fla.; and Rita Meyer, RDR, CRR, CRC, a CART captioner from Orlando, Fla.

NCRF’s Hard-of-Hearing Heroes Project initiative specifically seeks to interview veterans with hearing loss with the help of CART captioning. Hearing loss is among the most common service-related injuries due to constant exposure to loud noises in training and in combat, and it tends to worsen over time. In addition to preserving these veterans’ stories for the VHP, the Hard-of-Hearing Heroes Project introduces CART captioning, which is a service that may benefit these veterans in their daily lives.

NCRF launched the Hard-of-Hearing Heroes Project at the Hearing Loss Association of America’s headquarters in Bethesda, Md., in February, where five veterans with varying degrees of hearing loss chronicled their service experiences. In June, seven veterans were interviewed during the 2017 Hearing Loss Association of America’s Convention in Salt Lake City, Utah.

NCRA members have been listening and taking down veterans’ stories since NCRF partnered with the Library of Congress in 2003 to have court reporters transcribe veterans’ stories from their collection of now more than 100,000. In 2007, members were asked to preserve the stories of veterans who hadn’t yet recorded their histories through personal interviews and VHP Days. To date, NCRF has submitted more than 4,100 transcripts to the Library of Congress.

NCRF’s Hard-of-Hearing Heroes initiative is supported by an Innovation Grant from the American Society of Association Executives Foundation. For more information, please visit NCRA.org/NCRF, or contact April Weiner, Foundation Manager, at aweiner@ncra.org.

New committee aims to promote court access for people with disabilities

JCR: Journal of Court Reporting, TheJCR.com, JCR WeeklyA Sept. 26 press release by the Hon. Lawrence K. Marks, chief administrative judge of the New York State Unified Court System, announced the formation of the Advisory Committee on Access for People with Disabilities. The committee is charged with “developing an action plan to improve access to the New York State courts for all persons, including those with visual, hearing, communication, mobility, cognitive and other disabilities.”

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Reaching out through NCRA-supported organizations

NCRA and its members give back through many projects and organizations. This month, Telecommunications for the Deaf and Hard of Hearing, Inc., and the Julie Brandau Community Service Memorial Project are highlighted.

Telecommunications for the Deaf and Hard of Hearing

On Aug. 29, NCRA sponsored the 22nd TDI Biennial Conference, held in Bethesda, Md.

The conference, which attracted hundreds of attendees, offered three days of panels and guest speakers addressing the latest issues affecting the deaf and hard-of-hearing communities.

“NCRA has a long history of working with TDI to support the needs of the deaf and hard-of-hearing community, including shaping telecom policy recommendations of the Disability Advisory Council of the Federal Communications Commissions,” said Mathew R. Barusch, NCRA’s Manager, State Government Relations.

“NCRA is proud to support TDI and looks forward to a continued partnership,” he added.

A woman in uniform poses, kneeling, next to a black-and-white border collie mix dog

Andrea Sutcliffe & Skye. Photo © National Disaster Search Dog Foundation

National Disaster Search Dog Foundation

In the wake of Hurricane Harvey, which devastated the Houston, Texas, area last week, two Julie Brandau Project–sponsored search dog teams, trained at the National Disaster Search Dog Foundation, have been deployed to the area to aid in search-and-rescue efforts.

The teams of Patti Kraft and Billy as well as Andi Sutcliffe and Skye joined two other canine teams from the Texas Task Force in San Antonio to await their deployment. The Dallas-based teams also joined rescue teams sent from Los Angeles, Oakland, and San Diego, Calif. A local news station aired a story about Sutcliffe and Skye, showcasing the work the two do together in times of emergencies and disasters. The JCR reported on the work that the duo did responding to tornadoes that struck Garland, Texas, in December 2015.

A woman in uniform poses, kneeling, next to a german shepherd mix dog on a leash

Kristi Bartlett & Ivan. Photo © National Disaster Search Dog Foundation

In addition, Kristi Bartlett and Ivan, based in Fairfax, Va., have been deployed in preparation for Hurricane Irma. Bartlett and Ivan have also been sponsored by the Julie Brandau Project, and they are “part of one of only two FEMA Task Forces in the United States that respond internationally,” according to the National Disaster Search Dog Foundation. Bartlett and Ivan join teams from California, Pennsylvania, and New York.

The Julie Brandau Community Service Memorial Project was established by the court reporting community in honor of the court reporter who was murdered in an Atlanta, Ga., courtroom in 2005. The National Disaster Search Dog Foundation rescues high-energy dogs and trains them to become search-and-rescue canines for firefighters and other first responders at no cost to their agencies.

NCRF hosts a second Hard-of-Hearing Heroes Veterans History Project

The National Court Reporters Foundation hosted a second Hard-of-Hearing Heroes Project initiative on June 23 at the 2017 Hearing Loss Association of America (HLAA) Convention held in Salt Lake City, Utah. Volunteer court reporters, captioners, and interviewers turned out to help chronicle the service experiences of seven veterans, which will be transcribed for the U.S. Library of Congress Veterans History Project (VHP).

Four people sit around a table in a hotel conference room. Two women, in the back, are concentrating intently (while transcribing). In the foreground, two men are in conversation. The man on the right has war injuries, primarily seen on his face.

Retired Staff Sgt. Shilo Harris (front right), who received life threatening injuries while serving in Iraq, is interviewed by retired Lt. Lynn Hinckley (front left). Cecilee G. Wilson (back right) provides CART while Amber Fraass (back left) transcribes.

Among those interviewed was HLAA convention keynote speaker retired Staff Sgt. Shilo Harris, who served in the U.S. Army during Operation Iraqi Freedom. He suffered severe third degree burns on 35 percent of his body after his armored vehicle was struck by an IED in February 2007.

Harris’s injuries also included the loss of both ears, the tip of his nose, three fingers, and numerous broken bones. The devastating injuries required that he remain in a medically induced coma for 48 days; after, he spent nearly three years recovering and undergoing intensive physical therapy at the burn unit of the Brooke Army Medical Center (BAMC) in San Antonio, Texas. Harris received numerous awards for his service including a Purple Heart, Meritorious Service Medal, and the Army Commendation Medal three times.

While at BAMC, he was the first soldier to participate in cutting-edge regenerative stem-cell research to regrow his fingers and later received prosthetic ears. His recovery has involved more than 75 surgeries. He also has suffered from post-traumatic stress disorder, also known as PTSD. In 2010, Harris was medically retired from the Army. He is now a motivational speaker and author of Steel Will: My Journey through Hell to Become the Man I Was Meant to Be.

“If it isn’t written down, it did not happen,” said retired Lt. Lynn Hinckley, who served 26 years with the U.S. Army National Guard and volunteered to interview Harris. “My personal takeaway is that stories are important and allow us to pass on our heritage. Personal stories are just that, personal; they carry a power that nothing else can match,”

Hinckley also had the opportunity to interview Randal “Randy” Nelson, a retired U.S. Army Colonel who served during both Gulf Wars including deployments in Afghanistan and Iraq. Nelson earned many awards over the course of his service, including two Bronze Stars and three Legion of Merit awards. Originally from South Dakota, Nelson now resides in North Carolina. During his interview he shared how he lost his hearing in his left ear during a Jet Ski accident, but was allowed to continue his military career by overcoming balance issues and learning to rely on his right ear.

During the interviews, the two veterans were able to connect having both served in the same locations in Iraq, a connection that appeared to help the interviewer and interviewee draw upon a camaraderie that is inherent among veterans.

Four people sit around a table in a hotel conference room. In the back is a middle-aged woman concentrating while transcribing on a steno machine. On the left and right are two men -- one younger, one older, in conversation. In the foreground is the back of a yong woman; her steno machine is in front of her and a laptop is on the table with the spoken words appearing on the screen in real time.

Retired Marine Corp combat veteran Don Doherty (left) is interviewed by Patrick Holkins (right). Amber Fraass transcribes (middle), while Phoebe Moorhead (far right) provides CART.

“This project provides an opportunity for nonveterans to get a feel for what military life is like. This is information that would have died with the veteran if not for this project,” said Hinckley.

Other veterans interviewed during the event included:

  • Don Doherty, a retired Marine Corps combat veteran, who lost his hearing during the Vietnam War and has worn hearing aids since 1970. Over the course of his service, Doherty earned the Combat Action Ribbon, the Navy and Marine Corps Achievement Medal, the Navy Commendation Medal, and the Presidential Unit Citation. He has worked for the Department of Veterans Affairs for more than 20 years and currently serves as the vice-chairperson for HLAA. He resides in Moyock, N.C., and was interviewed by fellow HLAA board member Patrick Holkins, an attorney from Washington, D.C.
  • Mike Wehman, a Radioman 2nd Class and Shellback, who served in the U.S. Navy during the Vietnam War. He served on the Charles S. Sperry destroyer ship, the Wright communications ship, and the Benewah – floating command center in the Mekong Delta. Wehman earned the Vietnam Service Medal and National Defense Service Medal. He resides in Des Plaines, Ill.
  • Retired Lt. Commander Ron Tallman, who served 22 years in the U.S. Navy. He served during the Vietnam and first Gulf War and was awarded the Navy Achievement Medal, Navy Commendation Medal, and Meritorious Service Medal, among others He is a board member of the Sun Lakes, Ariz., HLAA chapter and co-chair for the Arizona Walk4Hearing. He is originally from Seattle, Wash., and resides in Arizona.
  • Gerald “Jerry” Hutch, who served in the U.S. Air Force during the Cold War/pre-Vietnam era as an Airman 1st Class E-4. He was born in McKees Rocks, Pa., and served his entire tour of duty in Texas. He currently resides in Helena, Mont. Hutch is legally blind due to age-related macular degeneration has severe hearing loss in both ears, and uses digital hearing aids.
  • Louis Shaup, who served in the U.S. Army during the Vietnam War as an SP4 and E-4. He served in the Military Assistance Advisory Group Vietnam, conducting top-secret Army intelligence. Shaup earned several awards for his service, including the Vietnam Service Medal. He was born in Ashland, Penn., and now resides in California.

“This interview opportunity was an incredibly profound experience for me,” said Matthew R. Barusch, NCRA’s Manger of State Government Relations, who volunteered to talk with U.S. Army veteran Louis Shaup.

“The opportunity to hear a firsthand account of Louis’ wartime experience was both moving and humbling, and for me, reinforced the necessity of the Veterans History Project. These veterans, who sacrificed a lot to serve our country, deserve to have their stories heard and preserved, and I was honored to be a part of that preservation,” Barusch said.

Interviewers and captioners from Utah who also volunteered their time to support the NCRF event included NCRA members:

  • Amber Fraass, RPR, a freelance reporter from South Ogden
  • Heidi Hunter, RPR, a freelance reporter from Salt Lake City
  • Kristin E. Marchant, RPR, a freelance reporter from South Jordan
  • Phoebe Moorhead, RPR, a freelance reporter from North Ogden
  • Rossann Morgan, RPR, a freelance court reporter from West Jordan
  • Ariel Mumma, RPR, a freelance court reporter from Salt Lake City
  • Michelle Naert, RPR, CRR, CRC, a CART captioner from Saratoga Springs
  • Lindsay Payeur, RPR, a freelance reporter from Grantsville
  • Laurie Shingle, RPR, CMRS, from Pleasant View
  • Cecilee G. Wilson, RDR, CRR, CRC, a broadcast captioner from Kaysville

NCRF’s Hard-of-Hearing Heroes Project initiative specifically seeks to interview veterans with hearing loss with the help of CART captioning. Hearing loss is among the most common service-related injuries due to constant exposure to loud noises in training and in combat, and it tends to worsen over time. In addition to preserving these veterans’ stories for the VHP, the Hard-of-Hearing Heroes Project introduces CART captioning, which is a service that may benefit these veterans in their daily lives.

NCRF launched the Hard-of-Hearing Heroes Project at HLAA’s headquarters in Bethesda, Md., in February, where five veterans with varying degrees of hearing loss chronicled their service experiences.

NCRA members have been listening and taking down veterans’ stories since NCRF partnered with the Library of Congress in 2003 to have court reporters transcribe veterans’ stories from their collection of now more than 100,000. In 2007, members were asked to preserve the stories of veterans who hadn’t yet recorded their histories through personal interviews and VHP Days. To date, NCRF has submitted more than 4,100 transcripts to the Library of Congress.

NCRF’s Hard-of-Hearing Heroes initiative is supported by an Innovation Grant from the American Society of Association Executives Foundation. Two more Hard-of-Hearing Heroes events will take place at the Military Order of the Purple Heart National Convention being held in Dallas, Texas, in August, and at the Association of Late-Deafened Adults annual convention being held in Orlando, Fla. in October. NCRF is currently seeking volunteers to participate at both of these events. For more information, please visit NCRA.org/NCRF, or contact April Weiner, Foundation Manager, at aweiner@ncra.org.

Preserving history

Tiva Wood (left) interviews Edward Connor, while Michelle Houston provides CART.

Tiva Wood (left) interviews Edward Connor while Michelle Houston provides CART.

NCRF’s new Hard-of-Hearing Heroes Project takes the Veterans History Project to the next level

By April Weiner

Edward Connor was dining in the mess hall when the Japanese bombed his base during World War II. Everyone was running for cover in a nearby ditch. “I landed on a guy and said to him: ‘As soon as we get out of this, I’ll take my feet out of your face,’” Major Connor told NCRA President Tiva Wood, FAPR, RDR, CMRS, who was interviewing him for the Veterans History Project (VHP). “He said, ‘You leave your feet where they is,’” since the feet were protecting the other soldier’s head. Major Connor lost most of his hearing when one of the bombs struck an airplane close to the ditch, but that didn’t prevent him from finishing his mission before returning home to seek treatment.

Connor, who served in the Air Force, was one of five veterans with varying degrees of hearing loss who chronicled their service experiences for the VHP at the National Court Reporters Foundation’s launch of its Hard-of-Hearing Heroes Project at the Hearing Loss Association of America (HLAA) headquarters in Bethesda, Md., on Saturday, Feb. 18. The other veterans interviewed were: Fred Becchetti, who served in the Army Air Corps in World War II; David McWatters, who served in the Marine Corps during the Vietnam War; Charles Rupprecht, who served in the Navy during the Vietnam War; and James Whitcraft, who served in the Air Force during the Persian Gulf War, among other conflicts. (Rupprecht and Whitcraft were interviewed over the phone.)

Glynis Locks takes down the interview of Charles Rupprecht.

Glynis Locks takes down the interview of Charles Rupprecht.

Court reporters and captioners traveled from as far as southern Virginia and Pennsylvania to volunteer their time and skills to preserve these veterans’ experiences for the VHP.

“Veterans always thank the court reporters who capture and transcribe their stories at events like the Hard-of-Hearing Heroes Project,” said Wood, who is a freelancer based in Mechanicsburg, Pa. “But truly, we are the ones who are thankful for being given the opportunity to honor them by ensuring that their stories become part of history forever through the Library of Congress Veterans History Project. Being able to capture and preserve the stories of our war heroes who are hard of hearing takes a combined effort of the skills of court reporters and captioners and highlights the important role they play in allowing this group of veterans to tell their stories.”

In addition to Wood, the volunteers at the event were Cheryl Hansberry, RDR, CRR, CRC, Harrisburg, Pa., and her husband, Mike; Linda Larson, RPR, CRI, Carlisle, Pa.; Glynis Locks, Norfolk, Va.; Michelle Houston, RPR, Brandywine, Md.; Karyn Menck, RDR, CRR, CRC, Nashville, Tenn.; Jan Hamilton, RDR, Arnold, Md.; Christina Hotsko, RPR, Arlington, Va.; and Meredith Dattoli, Bethesda, Md.

Hamilton transcribed Major Connor’s interview: “The most memorable thing for me was hearing [Connor] speak of the various battles, in the air and on the ground, and his bravery that led to him ultimately being awarded the Silver Star. It was a humbling experience to meet a decorated soldier of this era.”

Dattoli interviewed Rupprecht, and the experience was personally meaningful for her. “The most interesting part of our conversation to me was the fact that his hearing loss was the result of an accident,” said Dattoli. “He was only 21 or 22 when, while participating in training exercises, he happened to be right next to a missile that accidentally went off, which led to the hearing loss that he still experiences today, more than 40 years later. In the grand scheme of things, he was lucky that nothing worse happened, but his story really opened my eyes to how much the men and women in our military sacrifice every day, even if they aren’t on the front lines.” She added: “Having the opportunity to interview Mr. Rupprecht and hearing his story hit especially close to home for me because my older brother is in the Navy and my boyfriend is in the Army, and I have a higher appreciation now for how lucky they have been.”

From L to R: Cheryl Hansberry transcribes as Mike Hansberry interviews Fred Becchetti, while Michelle Houston provides CART.

From L to R: Cheryl Hansberry transcribes as Mike Hansberry interviews Fred Becchetti, while Michelle Houston provides CART.

NCRA members have been listening and taking down veterans’ stories since NCRF partnered with the Library of Congress in 2003 to have court reporters transcribe veterans’ stories from their collection of now more than 100,000 oral histories. In 2013, members were asked to preserve the stories of veterans who hadn’t yet recorded their histories through personal interviews and VHP Days. To date, NCRF has submitted more than 4,100 transcripts to the Library of Congress.

“This was one of those special moments in life where I was doing something for someone else,” said Larson. “[McWatters’] story will be preserved because I was there providing court reporting and then later transcribed it. His story will be stored at the Library of Congress and be a part of history.”

The Hard-of-Hearing Heroes Project is a new NCRF initiative that specifically seeks to interview veterans with hearing loss for the VHP with the help of CART captioning. This is important because hearing loss is among the most common service-related injuries due to constant exposure to loud noises in training and in combat. Hearing loss also tends to worsen over time. In addition to preserving these veterans’ stories for the VHP, the Hard-of-Hearing Heroes Project introduces CART captioning, which is a service that may benefit these veterans in their daily lives.

“One can’t help but become engrossed while listening to these amazing veterans tell their stories as if it were yesterday,” said Houston. “[Major Connor’s] wife reminded him to share events and awards he had left out to ensure we got the whole story. We were eager to hear it as well. It was a privilege and an honor to provide CART captioning for this project.”

Washington D.C.’s news channel NBC4 came to the event and heard from two of the veterans interviewed, Becchetti and McWatters, as well as NCRF Deputy Executive Director B.J. Shorak. “I was surprised to be on the Channel 4 News so much and that it was mostly as a hand model,” said Larson. “It was one of those days where you just don’t know what you’re getting into and you leave feeling like, I’m happy that I was there. It was a good day.”

From left to right: Michelle Houston, Sarah Connor, Edward Connor, Tiva Wood, and Jan Hamilton.

From left to right: Michelle Houston, Sarah Connor, Edward Connor, Tiva Wood, and Jan Hamilton.

NCRF will host Hard-of-Hearing Heroes VHP Days across the country, supported by an Innovation Grant from the American Society of Association Executives Foundation. The next event will be held during HLAA’s annual convention in Salt Lake City, Utah, in June, and a third event is planned in conjunction with the Association of Late-Deafened Adults’ annual convention, which will be held in Orlando, Fla., in October.

For more information, please visit NCRA.org/NCRF.

April Weiner is the National Court Reporters Foundation Manager. She can be reached for more information at aweiner@ncra.org.

Groups seek captioning assurances from FCC

JCR logoMultichannel.com reported on May 12 that a host of groups serving the deaf and hard-of-hearing community have asked the Federal Communications Commission to make sure that closed captioning requirements carry over to the voluntary rollout of the ATSC 3.0 next gen transmission standard.

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NCRA member earns award for service to the disability community

Karla Martin poses with Mayor Mark Mitchell after receiving her award

Karla Martin poses with Mayor Mark Mitchell after receiving her award

On April 25, Karla Martin, RPR, was presented with the Business Leadership Award at the 29th Annual Mayor’s Disability Awards in Tempe, Ariz. She was recognized for her work in CART captioning, including covering deaf and hard-of-hearing events and for her volunteer work with the emergency responder interpreter credentialing pilot program. Martin answered a few questions for the JCR Weekly about her background in CART captioning and what the award means to her.

Tell me about what kind of work you do and who some of your clients are.

I provide CART captioning services for several state agencies in Arizona, and I have provided services on-site and remotely for Arizona State University (ASU) and most of the community colleges in the Phoenix metro area. I also work with the Arizona Superior Court providing CART captioning for parties in civil and criminal cases. One of my most fun gigs is captioning live theater on cruise ships. I know it sounds so fun, but it can be challenging showing up and not knowing exactly what the setup and demands of the job will be.

Even though my focus is on CART captioning, I still take medical malpractice depositions that comprise possibly 10 to 20 percent of my total business. It’s true that real life can be so much more interesting than fiction, and I love what I learn every day on the job. I think it’s ironic that I have learned so much about working in court as a CART captioner. I worked as a freelance reporter taking depositions prior to transitioning to CART captioning.

How were you nominated for the Business Leadership Award?

I was nominated for the Community Service Award by Michele Michaels, who is the hard-of-hearing specialist for the Arizona Commission for the Deaf and the Hard of Hearing. I have been providing CART services for several of the local Hearing Loss Association of America groups for a number of years, and I believe that is one of the reasons Michele nominated me. When the decision was made, I was awarded the Business Leadership Award. I feel like I do fit in both categories.

The mission statement of the awards event is: “Since 1988 Tempe has proudly presented the Mayor’s Disability Awards honoring excellence in individuals with disabilities, employers, and others who have shown dedication to the equality, inclusion, and commitment to improving the quality of life for all Tempe residents. The goal of this annual event is to encourage everyone to work towards a fully inclusive and accessible Tempe.”

I live in Tempe, and I have played flute and piccolo in Tempe Symphony since 1990. This is a community symphony, and all of the players are volunteers. My first CART work was at ASU, also located in Tempe. I am also an advocate for animals, and I have served on boards of animal welfare organizations.

What does it mean to have been recognized for your work within the community?

I’m honored to be recognized by the City of Tempe. I’ve been committed to providing services for the Deaf and hard-of-hearing community for over 20 years. I took four semesters of American Sign Language so I could better communicate with clients and colleagues who were Deaf. One of my favorite things about CART work is the appreciation expressed by clients. It’s so rewarding when someone randomly thanks you for the service they received.

Did you have any idea you were being considered?

Yes, I knew that I was being nominated. Michele requested information from me to assist her in the nomination process. I had attended the event a few times in the past, and I had secretly hoped one day I would receive an award.

Why is providing CART to those with hearing loss so important to you?

There are many reasons providing CART is important. It’s an accommodation for a protected class of individuals under the Americans with Disabilities Act. Our services provide communication access for our consumers’ safety, health, education, training, legal matters, and entertainment. Some days the importance is to raise the awareness of our services to administrators and disability resource managers of high schools, colleges, and hospitals. Other days it’s demonstrating to consumers what is possible with CART captioning technology to enhance their lives by receiving equal access to communication at their workplace.

How long have you been a CART captioner? Were you a freelancer or official court reporter prior? How long have you provided CART services?

I started providing CART for ASU in 1995. At the time I was working as a freelance deposition reporter. I started with some evening classes because I didn’t want to turn down depo work. After that it was a transition process. In 2005, I took a part-time staff position at ASU for a few years.

How did you enter the profession? How long have you been in the profession?

My first job as a reporter was at a freelance agency in Rochester, N.Y., in January of 1979. At that time I had been out of school for four months and passed part of my Illinois CSR. I was working as a legal secretary in Decatur, Ill. I moved to New York for the opportunity to work immediately since they didn’t require certification. It was a really busy firm, and I started taking medical malpractice depos six months after starting work as a freelancer. I had a great mentor reporter there. The firm was one of the first to embrace computer-assisted translation, as it was called then. After two years, I moved to Arizona for warmer weather.

Where did you go to school?

I decided to pick up court reporting as a “minor” while I was pursuing a bachelor’s degree in applied music at Southern Illinois University – Carbondale. Between the flute and my machine, I spent the majority of my last two years of college in a practice room. I didn’t know what court reporting was until I had two roommates at college one summer who were finishing their internship and told me when they got out of school, they were going to “make a lot of money.”

What has been the most rewarding part of your career?

It’s rewarding for me when I work with someone who is going to school, and then later after they graduate and are working in their chosen field, we end up working together or see each other at disability-related events. It’s always rewarding when clients graduate from their programs of study, especially when I attend or work their graduation ceremonies. I like to believe I contributed to their success.

Please add any additional information you feel would be helpful to include.

Several government agencies in Arizona partnered in 2016 to create the Arizona Emergency Response Interpreter Training for ASL interpreters and CART captioners. The agencies are the Arizona Commission for the Deaf and the Hard of Hearing, Arizona Department of Emergency and Military Affairs, Department of Forestry and Fire Management, and Maricopa County. I am one of three CART captioners in Arizona who were selected, trained, and received the emergency response interpreter credential. The program is a pilot, and the sponsoring agencies are hopeful other states will follow Arizona’s lead and create emergency response training programs for interpreters and CART captioners in their states.